Quality Management

We consider ensuring customer satisfaction while bringing technological innovations to our clients in all the sectors we are interested in one of our most important principles.

Palkos Trading Company considers bringing contemporary technological innovations to its customers in all the sectors it is involved in, becoming a global organization, and ensuring the quality and satisfaction expected by its customers through sales and after-sales services as its most important principles. In line with these principles, the company has adopted the goal of developing sales and marketing organizations and prioritizing staff and customer training.

  1. Fully meets the needs of customers, develops and delivers internationally approved products to its customers. 
  2. Continuously improves the effectiveness of the existing quality management system. 
  3. Helps its customers to improve their processes to maintain the appearance, value, and functionality of their products and develop long-term, mutual benefits with its customers. 
  4. Respect for the environment, health, and safety of its employees, customers, end-users, and the public. Develop a variety of products according to these respects and requirements.
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Palkos Trading:

  • Monitors changes in conditions and expectations in the market and makes the necessary arrangements in time.
  • Collaborates with its customer, suppliers, and sub-contractors.
  • Raises awareness and continuously trains its employees to meet customer expectations.
  • Encourages its employees to make proposals to improve products, processes, and services.
  • Periodically checks its existing quality management system to diagnose, prevent and remove incompliances.
  • Creates and periodically revises performance indicators of the processes.
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